Payments & Refunds

  • Topping up your court booking account will enable you, as a Club member, to book courts at Southgate SRC.
  • Online top-ups will be immediate to the SSRC account
  • Once a member’s court booking account is in credit, courts can be booked on line up to 4 weeks in advance and the normal court fee (peak or non-peak as the case may be) will be deducted from your court booking account when the booking is made.
  • There will be an immediate refund of the court booking fee if a court booking is cancelled at least 48 hours in advance.
  • Booking fees for cancellations made after that will be refunded only if another member re-books that court for the same time slot.
  • System Administrators can be contacted by:
    • EMail at; (preferred option for quicker reply)
    • leave a message at the Club (remember to leave name, date and contact email or phone no.)
        • in the SSRC post box on NoticeBoard
        • behind the bar ‘attention of SSRC System Administrator’


  • As Southgate SRC is located in the United Kingdom all debits to members’ credit/debit cards will be in Pounds Sterling.
  • Secure site PAY360 is used as the SSRC Payment Service Provider. This is an accredited (PCI DSS) company.
  • There are no charges for credit or debit cards.
  • A minimum credit transaction of £15 is required.